The Direct Mail Hub for Printers, Agencies & Brands.
Save time. Save money. Boost performance.
Every tool you need to run effective direct mail — under one login.
The top reasons businesses choose us.
Pick yours.
- 01
What's included in the package?
The full letter-shop stack: NCOA and CASS for hygiene, Pre-sort Local Entry, Pre-sort Dropship, and Co-mingle for postage discounts, Informed Delivery and Informed Visibility for tracking, web-to-print that outputs print-ready PDFs (no composition stage), and in-browser proofing with a multi-tier approval workflow.
- 02
Can I really eliminate the composition stage?
Yes. The platform outputs press-ready PDFs with variable data, imagery, and bleeds rendered in one pass — no compositor, no merge errors, no manual data-and-art assembly. The margin most shops lose to composition stays inside the shop.
- 03
How long does it take to integrate with my press?
Less than two weeks. The platform outputs press-ready PDFs your existing equipment already accepts — no new hardware, no operator retraining. Most printers are running their first job inside 14 days.
- 04
Can I white-label the platform?
Yes. Your logo, your colors, your domain. Clients log into a portal that looks like your shop's software. DirectMail.io never appears in front of your customers.
- 05
Can I run sub-accounts for my customers?
Yes. Your shop runs as the parent account with a sub-account per client — lists, branding, approval routing, and reporting stay isolated per client, and you see the full dashboard across all of them.
- 06
Do my customers get a storefront with their templates?
Yes. Each client gets a branded storefront with their approved templates pre-loaded. They pick a template, supply the list, and order — the job lands in your queue print-ready.
- 01
Can I run it under my own brand?
Yes. Full white-label — your logo, your colors, your domain, sub-accounts per client. Clients log into a portal that looks like your agency's own software. DirectMail.io never appears in front of them.
- 02
Can I plug into your printer network, or bring my own?
Either. Connect your existing print partner into the platform — their press, their pricing, your workflow. Or pick from the DirectMail.io national network of vetted commercial printers if you don't have one or want to switch. The workflow inside the platform is identical either way.
- 03
How easy is it to set up a template?
About 30 minutes. Pre-built campaign templates across every vertical — clone one, swap in the client's brand assets, point at the list, and you're live. New-client launches happen in a single sitting, not a multi-week onboarding.
- 04
Does one campaign run every channel?
Yes. Mail, email, SMS, Meta custom audiences, dynamic QR, and retargeting all run on the same list with one setup. The recipient sees your client's brand on every channel — coordinated, not stitched.
- 05
How fast does a scheduled job hit mailboxes?
We run on a 24-hour production SLA from your schedule date, plus first-class or standard postage transit on top — so anywhere from 5 to 9 days from click to mailbox.
- 01
Can I run mail without managing printers?
Yes. Bring your own print partner and we'll connect them in, or we'll pair you with the right printer from our national network. Either way, the platform runs the workflow end-to-end.
- 02
Can I mail my anonymous web visitors?
Yes. The identity-resolution pixel matches web traffic to postal records and triggers mail to high-intent visitors.
- 03
Can I trigger mail on real events?
Yes. New-mover, birthday, cart abandonment, CRM signals — all native triggers.
- 04
Will attribution hold up in a CFO review?
Yes. Cost, response, and revenue tied to each channel and each drop. No spreadsheet reconciliation.
- 05
Does it compound my digital spend?
Yes. Mail plus coordinated email, SMS, and paid social multiplies impressions on the same recipient, same window.
- 01
Can I stand up a letter shop without capital spend?
Yes. NCOA, CASS, Pre-sort Local Entry, Pre-sort Dropship, Co-mingle, and IMb come with the license — no sortation equipment or postal software to buy.
- 02
How fast can I get to revenue?
Most shops add their first client inside 30 days. The revenue calculator on the Letter Shop page shows the per-client math.
- 03
Do I need postal expertise on staff?
No. Pre-sort, Co-mingle, drop-ship logistics, and Informed Visibility are handled by the platform.
- 04
Can I white-label this to my clients?
Yes. Sub-accounts per client, your brand on the portal, your pricing on the invoice.
- 05
Do you provide training and sales support?
Yes — extensive training, presentation decks, pre-built marketing outreach, and business data on the most likely direct-mail buyers in your market. A truly turn-key letter shop in a box.
Every direct mailer wants to go omni-channel.
Mail. Email. SMS. Social. Same list.
Here's what one campaign can look like when the mail, email, SMS, social, and tracking all live in the same platform. Set up once. Runs automatically.
- 01 7 days before drop
Digital + social ads
Same mailing list pushed to Meta, Google, and retargeting — priming the audience.
Meta · Google · Retargeting - 02 Day of USPS last scan
Email auto-triggers
Real USPS scan fires the email. Inbox and mailbox land the same day.
USPS scan → Email - 03 Morning of delivery
Informed Delivery preview
USPS emails recipients a digest with a grayscale image of the mail piece. 63.9% open rate, no opt-in needed.
USPS · Email preview - 04 Mail lands
Physical piece arrives
Informed Visibility confirms delivery per piece. Dashboards update live.
Mail · Dashboard - 05 Days after
Follow-up sequence
Email, SMS, and social retargeting — same list, same platform, attribution included.
Email · SMS · Meta
Six pillars. One login.
Every capability your team needs to run direct mail — grouped by what they do.
Data
Appends, hygiene, dedupe, suppression, procurement. Turn any list into a mailable one.
See in Features 02Design
In-browser editors for mail, email, and landing pages. Variable data + imaging built in.
See in Features 03Postal
NCOA, CASS, Pre-sort Local Entry, Pre-sort Dropship, Co-mingle, Informed Delivery, Informed Visibility.
See in Features 04Omni-channel
Email, SMS, Meta, dynamic QR, identity-resolution retargeting — one audience, every channel.
See in Features 05Automation
USPS scan triggers, new-mover flows, birthday and event triggers, drip sequences.
See in Features 06Reporting
Real-time dashboards, call + mail + lead tracking, attribution, API + SFTP.
See in Features
Track your campaign
from start to finish.
Response rate, mail tracking, call tracking, lead flow, channel attribution — live, per client, in the same place the campaigns run.
Proof, not promises.
Independent research and platform data.
- 135% Higher response from personalized mail Marketing Sherpa
- 280% Lift from multi-channel campaigns McKinsey
- 63.9% Informed Delivery open rate USPS
- 50% More lead conversion from anonymous retargeting DirectMail.io
- 20+ Years running the postal stack DirectMail.io
- SOC 2 Type 2 certified — security and data handling Third-party audited
Frequently asked.
The short versions. For anything deeper, book a demo and we'll answer live.
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What is DirectMail.io?
DirectMail.io is the all-in-one direct mail platform for printers, agencies, and brands. It replaces ten separate marketing tools with one login — covering data services, design editors, postal services (NCOA, CASS, Presort, Drop Ship, Commingle, Informed Delivery, Informed Visibility), omni-channel sends (Email, SMS, Meta, Dynamic QR, identity-resolution retargeting), automation, and real-time reporting.
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Who is DirectMail.io built for?
Commercial printers running direct mail, direct mail and omni-channel agencies, and in-house brand teams at larger companies. DirectMail.io also powers Letter Shop in a Box — for printers not yet offering direct mail who want to add the full postal stack without building one.
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What makes DirectMail.io different from other direct mail platforms?
Three things. First, it eliminates the composition stage — jobs leave the platform as print-ready PDFs, so printers skip manual data-and-art merging. Second, it combines postal services, omni-channel, and data services in one platform instead of ten. Third, it supports USPS Scan Triggers — an email auto-fired on the actual USPS last-scan event, so inbox and mailbox land the same day.
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How does the USPS Scan Trigger work?
DirectMail.io listens to USPS Informed Visibility in real time. Every mail piece carries an Intelligent Mail barcode (IMb), and USPS reports scans as pieces move through the mail stream. When a piece gets its last scan, DirectMail.io fires a pre-built email to that exact recipient. The email lands in their inbox the same day the mail piece lands in their mailbox — a coordinated touch that most competitors cannot easily replicate.
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Can DirectMail.io integrate with systems we already use?
Yes. The platform supports SFTP for scheduled list transfers, a full REST API for programmatic control, and webhooks that fire on campaign lifecycle events. Common integrations include CRMs, MIS systems for printers, existing email platforms, and analytics tools. DirectMail.io is SOC 2 Type 2 certified.
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How many tools does DirectMail.io replace?
Ten: direct mail design software, variable data programming and composition, print vendor portal, email platform, SMS platform, Meta (Facebook/Instagram) ads manager, data enrichment provider, list hygiene service, QR code generator, and campaign analytics or attribution tool.
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How does pricing work?
DirectMail.io has three plans. Business is for SMBs. Reseller is for agencies and printers offering direct mail to clients. Enterprise is for corporate and franchise organizations. Annual billing saves up to 15%. Contact us for exact pricing based on your volume and needs.
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Is DirectMail.io SOC 2 compliant?
Yes. DirectMail.io is SOC 2 Type 2 certified. The platform handles data security, validation, enrichment, segmentation, and suppression at an enterprise compliance level.
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How do we get started?
Book a demo. We'll walk your team through exactly what you'd use — not a sandbox. Bring a real campaign or list and we'll show how it runs on DirectMail.io end-to-end, from data hygiene through drop, channel layering, and attribution.
Ten tools replaced. One demo to see it.
We'll show the platform running on your list — not a sandbox.